Alen Vadassery

Technical Product Manager
Summary

A results-oriented leader with a 10+ year track record of delivering impactful digital solutions by blending 3 years of dedicated product leadership with an 8-year engineering foundation. Expert in bridging business goals and technical execution to drive revenue and enhance user experience.

Work Experience
Digital Product Manager
Allstate India
2022 – Present
  • Customer Experience: Enhanced Whatfix guidance, driving ~$98k in annualized benefits via sales associate efficiency.
  • Revenue Growth: Spearheaded Answer Financial integration, securing $10.4M annual revenue and preventing $15.1M potential loss.
  • Enablement: Led enablement of Sales Center products and improved system observability for faster MTTR.
  • Agile Leadership: Defined product vision, managed backlog, and translated business goals into actionable user stories.
  • Platform Health: Maintained >85% test coverage, ensured zero vulnerabilities, and led CMS to RDM REST API migration.
Senior Lead Consultant
Allstate India
2018 – 2022
Projects: ExtraHands Application, Transformative Growth
  • Led complete technical migration of "ExtraHands" application from vendor to internal environment.
  • Acted as Scrum Master & Proxy PO, managing backlog and ensuring on-time delivery.
  • Developed new insurance product offerings using React, Angular, and Micro-Frontends.
  • Implemented complex business logic and delivered fully tested source code.
Software Engineer
Emids Technologies Pvt. Ltd.
2014 – 2018
Projects: Greenway Health, Patient Engagement Portal
  • Designed and implemented back-end services for complex healthcare transaction platforms.
  • Engineered robust role-based access control (RBAC) systems for security.
  • Contributed to patient-facing portals for appointment scheduling and health records.
  • Conducted performance and load testing initiatives.
Honors & Awards
  • Spirit of Service (Allstate)
  • Star of the Month (Allstate)
  • CEO Award (Emids)