Alen Vadassery

Digital Product Manager
Summary

Results-oriented Digital Product Manager with 11+ years of experience delivering high-impact digital solutions by blending 4 years of strategic product leadership with an 8-year software engineering foundation. Skilled at translating business objectives into scalable platform capabilities that drive revenue, scale products, and enhance user experience.

Work Experience
Digital Product Manager
Advisor Pro - Foundations | Allstate India
2022 – Present
  • Scope: Own product delivery for foundational Advisor Pro capabilities across quoting, compliance, agent experience, modernization, integrations, and platform reliability.
  • Product Ownership: Led end-to-end product delivery for AAP Foundations, translating business objectives into prioritized roadmaps across quoting, compliance, agent experience, and platform reliability.
  • AI Product Enablement: Partnered with D3 on Sales Sidekick, with my team owning SSK UI and navigation data enablement. Pilots delivered 147,000+ AI-driven insights across 203,000+ calls, achieved 4.2% item lift in tracked sales behaviors, and supported a forecasted $15M–$36M 2026 auto premium opportunity.
  • Customer Journey Enablement: Advanced CEME-first and C3 goals by supporting ASC Life Event workflows, agency/DPS expansion, VIP Cross-Sell via DA-to-AAP deeplink integration, and legacy-system reduction.
  • Quoting Reliability: Partnered on the EPS-to-LDS approved LOB migration and designed a 30-day post-expiry quoting grace period, improving AAP quoting and eligibility reliability while reducing disruption after agent license expiry.
  • Revenue & Efficiency Impact: Helped retain $10.4M annual written premium through the Answer Financial integration and delivered an estimated $98K+ annualized benefit by enhancing Whatfix workflows for CCC Sales Associates.
  • Platform Modernization & Operational Excellence: Strengthened modernization through Auto Feature Service PaaS 2.0 across 51 jurisdictions, Java 17 / Spring / Jest / Babel upgrades, compliance refreshes, vulnerability fixes, accessibility remediation, XP adoption, and reduction of pending incidents from 200+ to 0.
Senior Lead Consultant
Allstate India
2018 – 2021
Products: ExtraHands Application, Transformative Growth
  • Product Ownership: Steered the end-to-end technical migration of the "ExtraHands" application from a third-party vendor to an internal platform, ensuring seamless business continuity and strategic alignment.
  • Agile Execution: Acted as the de-facto Product Owner and Scrum Master, prioritizing the agile backlog, defining clear user stories, and aligning engineering efforts to deliver critical project milestones on schedule.
  • Digital Transformation: Drove the technical strategy and delivery for "Transformative Growth" insurance products, leveraging modern web frameworks (React, Angular) to significantly enhance the digital customer experience.
  • Cross-Functional Collaboration: Bridged the gap between business stakeholders and development teams, translating complex business logic into scalable technical solutions and robust product features.
Software Engineer
Emids Technologies Pvt. Ltd.
2014 – 2018
Products: Greenway Health, Patient Engagement Portal
  • User-Centric Delivery: Built and optimized features for patient-facing digital portals, streamlining the user journey for critical interactions like appointment scheduling and health record management.
  • Platform Scalability: Engineered foundational back-end services for a complex healthcare transaction platform, enabling secure, high-volume data processing at scale.
  • Security & Compliance: Developed comprehensive role-based access control (RBAC) systems, safeguarding sensitive patient data and supporting strict healthcare industry compliance standards.
  • Product Quality: Drove performance and load testing initiatives to guarantee system resilience and maintain a seamless end-user experience during high-traffic periods.
Honors & Awards
  • Spirit of Service (Allstate)
  • Star of the Month (Allstate)
  • CEO Award (Emids)